In-App FAQs

Account Information

• Adding staff members to my account
• Using my reseller’s permit with Cheetah

Payment

• Paying through the app
• Updating my payment method
• Cheetah payment plan
• My account is blocked

My Orders

• I can't find a product
• I received a message that my item is out of stock
• Buying alcohol through Cheetah
• I am missing items from my order, but they are appearing on my invoice

Deliveries

• Operating hours
• Estimated delivery times
• Same day delivery
• I can’t set the delivery date for tomorrow

Cancellations and Returns

• Cancelling a Delivery
• Returning Items
• I Received the Wrong Item
• I Received a Damaged Product
• I Received an Expired Product